Community Virtual Care (CVC)

Provided by Island Health

Virtual support and education program provided to people with Diabetes, Chronic Kidney Disease, COPD, Heart Failure, Hypertension, heat-related illness, wildfire smoke inhalation, influenza, RSV and COVID-19. Virtual Palliative Supportive Care and Caregiver Support Program.
Community Virtual Care provides remote patient monitoring, education and support to patients with specific health conditions. The monitoring component allows RNs to safely and effectively monitor their patients while they are in their home, and the education component is designed to improve the patient’s self-management abilities. All equipment is loaned at no cost.

Eligibility: CVC supports clients with one of the following:

Chronic Disease Management
  • Chronic Kidney Disease (CKD)
  • Chronic Obstructive Pulmonary Disorder
  • Diabetes (prediabetes and type 2)
  • Heart Failure
  • Hypertension
Acute Illness Monitoring
  • RSV
  • Influenza
  • COVID-19
  • Heat-related illness
  • Smoke inhalation (wildfires)
Palliative Supportive Care
  • Palliative or life-limiting illness
Family Caregiver Support
  • Caregiver distress

Suitability:The CVC program is particularly suitable for clients who are frail, elderly, at risk of further decline and/or immunocompromised. Clients who live in Assisted Living or Independent Living sites are welcome.

Referral Information: to enroll your patient, contact Community Access, using a dedicated Professional Line (see below).

Public email: communityvirtualcare@islandhealth.ca

Website: https://www.islandhealth.ca/our...

250-739-5748 (Central)

Toll Free: 1-877-734-4141

250-951-9550 (Parksville & Qualicum)

250-331-8530 (North)

Toll Free: 1-866-921-0811

250-388-2210 (South Vancouver Island)

Toll Free: 1-888-533-2273

Cost: No cost

Referral options:

  • Self-referral
  • COVID-19 clients require a PCP referral.

Details: Clients can self refer for all programs

Brochures and Info
Associated Programs/Services

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Availability

Service area: Island Health Area

Service Types Provided
Home Health Care
Seniors Services
    Ways to Access
    • Service provided 1:1 in-person
    • Service provided at home

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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